Your information

Privacy policy

Environs uses the information you share to respond to your interest in residential water filtration and installation.

Information you provide

Our availability form asks for your name, mobile phone, email, ZIP code, homeowner status, and property type. Our Facebook and Instagram quote forms ask for your name, phone, ZIP code, and homeowner status. If you contact us directly, we also receive the information you share in that conversation.

How we use it

We use your details to confirm service availability, answer questions, discuss your home, and arrange next steps you request. Submitting the form asks us to contact you about that request. It does not enroll you in an unrelated marketing list.

Where your request goes

Website requests are saved in our Google Sheets lead tracker. Quote requests submitted through Facebook or Instagram are processed by Meta and saved in the same tracker. Google Apps Script sends email and Slack alerts to our team so we can follow up on your request. The tracker also records follow-up and installation status. Vercel hosts this website, and Cloudflare provides domain infrastructure. These providers process information needed to operate their services. We do not sell your form information.

Website analytics

We retain campaign tags, advertising click IDs, the referring website and landing page with your request to understand which advertising brought you to us. First and most recent source details are stored in your browser for up to 30 days. We do not retain unrelated URL query parameters.

The website prepares usage events for actions such as clicking to call or text and completing the form. Contact details are not included in those analytics events. If optional Google Tag Manager or Meta analytics are enabled, we ask permission before loading them. You can use Cookie settings when available to change your choice.

Retention and requests

We keep inquiry information for responding to your request and managing related customer service. To ask about your information or request its deletion, call or text (424) 842-8949. We may need to retain information related to an active service arrangement or legal obligation.

Contact

Environs serves West side of LA: Westchester, Playa del Rey, Playa Vista, Marina del Rey, Venice, Mar Vista, Culver City, West LA, and Santa Monica. Call (424) 842-8949 or send us a text with privacy questions.